Effective Date: January 1st, 2025

SMS Privacy Policy

Audi Layton (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1.   Information We Collect

Personal Information

●       Name

●       Email address

●       Phone number

●       Physical address

●       Payment information when applicable

●       Opt-in records and timestamps for SMS and other communication channels

Non-Personal Information

●       IP address

●       Browser type and device information

●       Website usage data

●       Cookies and tracking technologies

Customer Communication Records

●       Appointment requests and confirmations

●       Service history and preferences

●       Customer support inquiries

2.   How We Use Your Information

We use collected information to:

●       Provide and improve our services

●       Process transactions

●       Send appointment reminders and service updates

●       Deliver promotional messages (when consented)

●       Maintain communication consent records

●       Prevent fraud and ensure security

3.   SMS Messaging & Compliance

Text Message Program Terms

By opting into SMS communications from Audi Layton, you agree to receive text messages related to:

●       Service appointment confirmations and reminders

●       Vehicle status updates

●       Customer support responses

●       Event notifications

●       Promotional messages (if consented)

Opt-In & Consent

●       SMS messages are only sent after explicit consent

●       Consent is collected through website forms, in-store sign-ups, or service scheduling

●       All opt-in actions are timestamped and documented

●       We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines

Opt-Out Instructions

●       You may cancel SMS messages at any time by replying “STOP”

●       You will receive confirmation of your opt-out

●       No further messages will be sent unless you re-consent

Help & Support

Reply “HELP” for assistance or contact:

help@audilayton.com

Carrier Information

●       Message and data rates may apply

●       Message frequency varies

●       Carriers are not liable for delayed or undelivered messages

●       Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to deliver SMS communications. Text messaging opt-in data and consent will not be shared with any third parties except authorized SMS delivery providers.

All service providers are contractually required to maintain confidentiality.

Legal Compliance

We may disclose information when required by law or legal process.

Business Transfers

In the event of a merger or acquisition, data remains protected under this policy.

5.   Data Security

We implement reasonable safeguards including:

●       Encryption in transit and at rest

●       Access controls

●       Secure data storage

●       Employee data protection training

●       Incident response procedures

No method of electronic transmission is 100% secure.

6.   Cookies & Tracking

We use cookies to:

●       Analyze traffic

●       Improve website experience

●       Store preferences

You may disable cookies in browser settings.

7.   Your Rights

You may:

●       Access your personal data

●       Request correction or deletion

●       Withdraw consent

●       Opt-out of SMS (reply STOP)

●       Opt-out of email (unsubscribe link)

To exercise rights, contact:

help@audilayton.com

8.   Third-Party Links

We are not responsible for third-party websites linked from our site.

9.   Changes to This Policy

This policy may be updated periodically. The latest version will always be available on audilayton.com.

10.        Contact Us

Audi Layton

Email: help@audilayton.com

Website. audilayton.com

By using our services, you consent to this SMS Privacy Policy.